ONCE YOUR CLOTHES HAVE BEEN CLEANED AND ARE READY FOR DELIVERY THE CARD IN YOUR ACCOUNT WILL BE CHARGED. DON’T WORRY, YOU’LL RECEIVE A DETAILED RECEIPT OF THE CHARGES RIGHT AWAY VIA EMAIL.
Read MoreIT’S OK, WE’VE ALL BEEN THERE. YOU’LL RECEIVE AN EMAIL WITH A LINK TO UPDATE YOUR CREDIT CARD INFORMATION. ONCE UPDATED, YOUR ORDER WILL BE PROCESSED, AND WE’LL MAKE EVERY ATTEMPT TO DELIVER YOUR ORDER DURING YOUR ORIGINAL REQUESTED WINDOW. IF FOR ANY REASON WE ARE UNABLE TO MAKE IT HAPPEN, YOU’LL RECEIVE A NOTIFICATION TO RESCHEDULE YOUR DELIVERY.
Read MoreDO YOU OFFER A LAUNDRY SUBSCRIPTION PLAN?
YES! LAUNDRIFY x THE BAG IS A MONTHLY LAUNDRY SUBSCRIPTION SERVICE WHICH OFFERS WEEKLY OR BI-WEEKLY PICKUPS, PRICED BY THE BAG.
WHAT ITEMS CAN GO IN THE BAG?
EVERYDAY LAUNDRY LIKE SHIRTS, TEES, PANTS, SHORTS, SOCKS, UNDERWEAR, AND YES … EVEN SHEETS, AND TOWELS. ALL ITEMS WILL BE MACHINE WASHED, MACHINE DRIED, AND HAND FOLDED.
WHAT ITEMS SHOULD NOT GO IN THE BAG?
ITEMS THAT NEED TO BE AIR DRIED, DRY CLEANED OR LAUNDERED & PRESSED.
HOW MUCH FITS IN THE SMALL BAG?
ABOUT 2 LOADS OF LAUNDRY OR APPROXIMATELY 20-25 POUNDS.
HOW MUCH FITS IN THE LARGE BAG?
ABOUT 4 LOADS OF LAUNDRY OR APPROXIMATELY 35-40 POUNDS.
WHAT IS THE STANDARD TURNAROUND TIME?
LAUNDRIFY X THE BAG IS A 24 HOUR TURNAROUND TIME. IF WE PICK UP YOUR ORDER IN THE MORNING, YOU’LL GET IT BACK THE NEXT MORNING / IF WE PICK UP YOUR ORDER IN THE EVENING, YOU’LL GET IT BACK THE NEXT EVENING.
HOW MUCH DOES LAUNDRIFY X THE BAG COST?
A SMALL BAG PICKED UP, CLEANED, AND DELIVERED EVERY TWO WEEKS IS $60 / EVERY WEEK IS $115.
A LARGE BAG PICKED UP, CLEANED, AND DELIVERED EVERY TWO WEEKS IS $110 / EVERY WEEK IS $200.
ARE THERE ANY ADDITIONAL FEES?
NOPE, THE MONTHLY PRICE OF THE BAG IS THE WHOLE ENCHILADA. NOTHING ADDITIONAL AT ALL.
WHAT HAPPENS IF I NEED ADDITIONAL PICKUPS BEYOND THE PLAN I SELECTED?
NO PROBLEM. YOU CAN PLACE ADDITIONAL ORDERS AT OUR STANDARD WASH & FOLD PRICE PER POUND.
WHEN DO I GET CHARGED FOR MY SUBSCRIPTION PLAN?
WHEN YOU OPT INTO A SUBSCRIPTION PLAN (ONLINE OR IN THE APP), THE CARD IN YOUR ACCOUNT WILL BE CHARGED FOR YOUR FIRST MONTH OF SERVICE. DON’T WORRY - YOU’LL BE ASKED TO CONFIRM THAT YOU WANT TO OPT IN BEFORE YOUR CARD IS CHARGED.
IS THERE A LONG TERM COMMITMENT?
NO, THERE IS NO LONG TERM COMMITMENT. ALL SUBSCRIPTION PLANS ARE MONTHLY AND CAN BE CANCELED UP TO THE DAY BEFORE YOUR MONTHLY RENEWAL.
HOW DO I CANCEL MY MONTHLY SUBSCRIPTION PLAN?
NEED TO CANCEL? NO WORRIES. JUST OPT OUT ONLINE OR IN THE APP BY THE DAY BEFORE YOUR MONTHLY RENEWAL.
Read MoreDO YOU HAVE A SATISFACTION GUARANTEE?
YES! WE WANT YOU TO LOVE OUR SERVICE, SO IF WE DON'T KNOCK YOUR SOCKS OFF, WE'LL TAKE THEM FOR ANOTHER SPIN. IF YOU'RE EVER ANYTHING LESS THAN THRILLED WITH YOUR CLEANING, JUST LET US KNOW AND WE'LL REDO IT FREE OF CHARGE - NO QUESTIONS ASKED.
IS THERE A REFERRAL PROGRAM?
YES! INVITE ALL YOUR FAVES TO THE LAUNDRIFY PARTY AND WE’LL GIVE THEM $25 TO GET STARTED. BONUS? YOU’LL ALSO GET $25 WHEN THEY PLACE THEIR FIRST ORDER! THERE ARE NO LIMITS TO SHARING THE LAUNDRIFY LOVE – THE MORE YOU GIFT YOUR FRIENDS, THE MORE FREE LAUNDRY YOU’LL GET.
USING THE APP? CHOOSE “REWARDS” FROM THE MENU. TAP THE "SEND INVITE" BUTTON. SHARE WITH ALL YOUR FRIENDS.
ONLINE? LOGIN TO YOUR ACCOUNT. CHOOSE “REWARDS” FROM THE MENU. COPY YOUR CODE. SHARE WITH ALL YOUR FRIENDS.
Read MoreINVITE ALL YOUR FAVES TO THE LAUNDRIFY PARTY AND WE’LL GIVE THEM $25 TO GET STARTED. BONUS? YOU’LL ALSO GET $25 WHEN THEY PLACE THEIR FIRST ORDER! THERE ARE NO LIMITS TO SHARING THE LAUNDRIFY LOVE – THE MORE YOU GIFT YOUR FRIENDS, THE MORE FREE LAUNDRY YOU’LL GET.
HERE’S HOW TO DO IT:
USING 👉THE APP 👈? CHOOSE “REWARDS” FROM THE MENU. TAP THE "SEND INVITE" BUTTON. SHARE WITH ALL YOUR FRIENDS.
ONLINE? 👉LOGIN👈 TO YOUR ACCOUNT. CHOOSE “REWARDS” FROM THE MENU. COPY YOUR CODE. SHARE WITH ALL YOUR FRIENDS.
Read More$30 FREE CREDIT CAN BE USED ON YOUR FIRST 3 ORDERS AS $10 OFF EACH ORDER. JUST ADD THE CODE WHEN PLACING THE FIRST ORDER AND $10 WILL BE CREDITED TO EACH ORDER AT THE TIME OF INVOICE. NEW CUSTOMERS, OFFER VALID LIMITED TIME ONLY.
Read MoreEVERYTHING WE DO IS WITH YOU IN MIND, AND THAT INCLUDES TAKING CARE OF YOUR CLOTHING. ALTHOUGH WE NEVER INTEND TO DAMAGE OR LOSE YOUR ITEMS, IN RARE INSTANCES IT MAY HAPPEN. IF THIS OCCURS, PLEASE LET US KNOW IMMEDIATELY BY EMAIL AT HELLO@GETLAUNDRIFY.COM SO WE CAN START WORKING TO MAKE THINGS RIGHT. YOU CAN CHECK OUT OUR FULL POLICY HERE.
Read More15 POUNDS
ABOUT 5 SHIRTS, 4 PAIRS OF PANTS, 10 TEES, 2 PAIRS OF SHORTS, 3 TOWELS, 10 SOCKS, and 10 UNDERGARMENTS.
20 POUNDS
ROUGHLY 7 SHIRTS, 5 PAIRS OF PANTS, 10 TEES, 4 PAIRS OF SHORTS, 5 TOWELS, 20 SOCKS, and 15 UNDERGARMENTS.
25 POUNDS
ABOUT 10 SHIRTS, 6 PAIRS OF PANTS, 15 TEES, 4 PAIRS OF SHORTS, 5 TOWELS, 20 SOCKS, 15 UNDERGARMENTS, AND BED SHEETS.
Read MoreWASH & FOLD IS THE SERVICE FOR EVERYDAY LAUNDRY THAT CAN GO INTO A WASHING MACHINE. PRACTICALLY THE ENTIRE CONTENTS OF YOUR HAMPER - DIRTY GYM SOCKS, SHIRTS, TEES, SWEATS, JEANS, AND YES… EVEN SHEETS AND TOWELS. WHAT ABOUT OTHER HOUSEHOLD ITEMS YOU ASK? MANY BLANKETS, COMFORTERS, AND PILLOWS ARE MACHINE WASHABLE, SO NO WORRIES – THIS SERVICE IS FOR THOSE ITEMS TOO. EVERYTHING IS WASHED IN COLD WITH OUR ALL-NATURAL DETERGENTS, DRIED ON MEDIUM, AND RETURNED NEATLY FOLDED AND READY TO BE PUT AWAY.
MACHINE WASH | MACHINE DRY | HAND FOLD
Read MoreFOR ALL THOSE DELICATE ITEMS THAT CAN’T TAKE THE HEAT, WE KEEP THEM OUT OF THE DRYER! THE WASH & HANG DRY SERVICE IS A GREAT CHOICE FOR ALL OF YOUR CLOTHING, BUT ESSENTIAL FOR ITEMS THAT SHOULD AVOID THE HEAT OF A DRYER LIKE UNDERGARMENTS, ACTIVEWEAR, SWIMWEAR, AND OTHER DELICATE PIECES. TECHNICAL FABRICS (LIKE YOUR FAV YOGA LEGGINGS), NYLON SPANDEX (THINK THAT CUTE SUMMER SWIMSUIT), LACE, AND MANY NATURAL FIBER KNITS CAN LOSE THEIR SHAPE WHEN PLACED IN THE DRYER.
MACHINE WASH | AIR DRY | HAND FOLD
Read MoreGOT DRESS SHIRTS? BUSINESS SHIRTS? FAVORITE BUTTON-DOWNS? LET US GET THEM WASHED & PRESSED FOR SUCCESS WITH OUR LAUNDER & PRESS SERVICE! THIS SERVICE IS PERFECT FOR SHIRTS MADE OF COTTON OR COTTON-POLY BLENDS, WHILE SHIRTS MADE OF LINEN, SILK, WOOL OR OTHER SPECIALTY FABRICS ARE BEST CLEANED WITH OUR DRY CLEANING SERVICE.
MACHINE WASH | MACHINE DRY | PRESS | HANG OR FOLD
MACHINE WASH | MACHINE DRY | PRESS | HANG OR FOLD
Read MoreDRY CLEANING IS A CLEANING PROCESS THAT DOESN’T USE WATER. SURE, THAT SHOULD MAKE SENSE GIVEN THE NAME, RIGHT? BUT (PLOT TWIST) DRY CLEANING STILL USES LIQUID SOLVENTS TO CLEAN YOUR CLOTHES. SO, WHAT EXACTLY SHOULD BE DRY CLEANED? ANY FABRICS THAT CAN SHRINK, DISTORT, OR LOSE COLOR WHEN SATURATED WITH WATER (THINK CERTAIN WOOLS, SILKS, LINENS, AND MANY SYNTHETICS). ANY ITEMS THAT HAVE DELICATE BUTTONS OR EMBELLISHMENTS AND REQUIRE SPECIAL CARE (HELLO SEQUINS AND LACE). AND, ANY STRUCTURED PIECES LIKE NECKTIES OR BLAZERS WITH SHOULDER PADS.
MACHINE CLEAN | MACHINE DRY | PRESS | HANG OR FOLD
Read MoreBROKEN ZIPPER, MISSING BUTTON, LOOSE HEM? DON’T TOSS IT OUT! GIVE YOUR FAVORITE ITEMS A SECOND LIFE WITH OUR MEND & REPAIR SERVICE. OUR TEAM OF STITCHING PROS WILL PATCH UP YOUR PIECES, SO YOU CAN KEEP ROCKIN' EM FOR YEARS TO COME. WE REATTACH AND REPLACE BUTTONS, REPAIR AND REPLACE ZIPPERS, REPAIR HEMS & SEAMS, AND PATCH AND MEND HOLES. IT’S GOOD FOR YOUR CLOTHES AND GOOD FOR THE PLANET!
HAND STITCH | MACHINE SEW
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