OUR CLEANING TEAM IS PRETTY AMAZING, AND THEY DO THEIR ABSOLUTE BEST TO CHECK ITEMS FOR STAINS AND PRE-TREAT THEM BEFORE WASHING YOUR ORDER. BUT ... WE CAN’T GUARANTEE 100% THAT WE’LL CATCH EVERYTHING. SO TO MAKE SURE A STAIN IS TREATED, YOU CAN GIVE US A HEADS UP IN 1 OF 2 WAYS. 😉
SEPARATE YOUR STAINED ITEM(S) IN A BAG INSIDE OF YOUR WASH & FOLD OR WASH & HANG DRY BAG WITH A NOTE ABOUT THE STAINS.
LEAVE US A NOTE ABOUT THE STAINED ITEM(S) WHEN PLACING YOUR ORDER ONLINE OR IN THE APP. IN THE ORDER PREFERENCES SCREEN, JUST CLICK/TAP THE “ADD SPECIAL ORDER INSTRUCTIONS” BUTTON.
ONE MORE THING! DON’T FORGET TO DEAL WITH STAINS QUICKLY. THE LESS TIME A STAIN HAS TO SOAK IN, THE EASIER IT WILL BE TO REMOVE!
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